DORA readiness for an insurer

The client is a German insurer facing the DORA operational-resilience deadline with controls in places but no coherent programme to prove it. DORA's requirements span third-party risk, incident reporting, and resilience testing across different teams.

With a hard deadline approaching, there was no room for a drawn-out, consultant-heavy transformation.

DORA was bearing down, and while the insurer had controls in places, it had no coherent, evidenced programme to prove operational resilience end to end. Scattered controls could not be assured as a whole.

Requirements spanned third-party risk, incident reporting, and resilience testing: areas owned by different teams with no shared view. The lack of a single picture was itself a problem.

The deadline left no room for a drawn-out, consultant-heavy transformation. Speed and coherence both mattered.

We mapped the estate to DORA's pillars, giving the insurer a single view of where it stood against each requirement. A shared map is what turned scattered controls into a coherent programme.

We closed the gaps that mattered by regulatory pillar and built the resilience testing and incident-reporting the regulation expects. Working pillar by pillar kept the programme focused and evidenced.

The work was structured so each pillar produced durable evidence, not just a readiness memo, and we embedded the reporting into existing processes so it keeps running after go-live. Readiness was achieved and made sustainable.