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BritonOne Technology
Industries / Commerce & ConsumerRetail

Retail measured by conversion, not GMV

Headless storefronts, ERP/OMS integration, personalisation, and PCI-minimised checkout, built by senior teams behind £2bn estates and fast-growing D2C brands.

0.0%Online conversion lift in 90 days
0.0 ptsCart-abandonment reduction
0%In-store checkout time cut
Retail commerce platform illustration
What we ship

The commerce build, end to end

Storefront to checkout to store floor: everything that lifts conversion and AOV, shipped by one senior pod.

    Shopz e-commerce product-detail page showing a sweatshirt with colour and size options, price, add-to-cart button, reviews, and a product grid

    Headless storefronts

    Fast, locale-aware product pages on Shopify Hydrogen or Commercetools, with variants, reviews, and add-to-cart tuned to convert.

    Mobile checkout flow across three phone screens: order summary, a payment step with Mastercard, Visa, Payoneer, Apple Pay and PayPal options, and a success confirmation

    Checkout & payments

    Mobile-first, smart-routed checkout with card and wallet options: card data never touches your servers.

    Velo bike-shop landing page with a mobile commerce app preview and a curated product catalogue of e-bikes with prices and ratings

    Personalisation engines

    Curated catalogues, recommendations, and mobile discovery, with uplift proven against a permanent holdout.

    Fixoria retail management dashboard showing net-sales analytics, an orders list, SAP and Shopify integrations, and tiered pricing plans

    Merchandising & catalogue

    A retail SaaS control plane wiring catalogue, sales analytics, and orders to SAP and Shopify: richer data that lifts AOV.

    Retail Stores inventory-management dashboard listing store locations and a per-SKU stock table with delivered, remaining, manager, date, and status columns

    Order & inventory (OMS)

    One inventory truth across every store: per-SKU stock levels, statuses, and reconciliation in a single view.

    Prodktiv subscription settings screen showing Beginner and Professional plan tiers, an auto-renew toggle, saved card payment methods, and a billing history table

    Subscription & loyalty

    Subscription plans, billing history, and saved payment methods, built for lifetime value.

Why our engineering converts

The disciplines behind every uplift

Retail engineering is judged against counterfactual revenue. We build with the rigour to defend it, and the discipline regulated payments demand.

01

Incrementality, not vanity CTR

Holdout cohort, A/B harness, and significance gates before any model ships. Every uplift number is defended.

02

Performance as a budget

Core Web Vitals budgeted in CI: sub-1s LCP on edge-rendered product pages, because every 100ms is measurable conversion.

03

PCI scope, minimised

Card data tokenised at the PSP, never on your servers. Segmented PCI environments only where in-store PAN handling needs them.

04

One inventory truth

An OMS wired to ERP and WMS with stock cached at the edge: sub-200ms lookups at peak, per-SKU reconciliation alerts.

Where it pays off

Where it pays off in production

Selected programmes across omnichannel retailers, multi-brand groups, marketplaces, and D2C brands, anonymised where required, specific on the outcome.

£2bn Omnichannel Retailer
+11.4% conversion

Personalisation engine lifted online conversion 11.4% in 90 days

Recommendation and personalisation across product detail, search, and email lifecycle, measured against a permanent holdout, with statistically validated A/B uplift on every surface.

  • Holdout cohort
  • Search ranking
  • Snowflake + Algolia
£80M D2C Brand
-6.2 pts abandonment

Shopify Hydrogen + Next.js migration cut abandonment 6.2 points

Replatform from a legacy storefront to an edge-rendered Hydrogen + Next.js stack with single-page checkout and persistent cart: cart abandonment down 6.2 points.

  • Hydrogen + Next.js
  • Single-page checkout
  • Core Web Vitals
Department-Store Group
-41% checkout time

POS modernisation cut in-store checkout time 41%

In-store POS rebuild with real-time inventory and omni-fulfilment across the estate: checkout time cut 41% and stock truth shared with the storefront.

  • In-store POS
  • Real-time inventory
  • Omni-fulfilment
Pan-EU Marketplace
4,200 sellers live

Two-sided marketplace onboarded 4,200 sellers in year one

Seller onboarding, split payouts, fraud monitoring, and trust-and-safety on a composable platform: 4,200 sellers live across markets inside the first year.

  • Seller onboarding
  • Split payouts
  • Trust & safety
FMCG Subscription Platform
+38% LTV

Subscription + replenishment engine lifted LTV 38%

Subscription billing and replenishment automation with tiered loyalty and lifecycle journeys: customer lifetime value up 38% across the cohort.

  • Subscription billing
  • Replenishment
  • Lifecycle journeys
Luxury Accessories Brand
14 markets live

Localised checkout across 14 markets

Multi-region storefronts with multi-currency, regional tax engines, and localised payment methods (iDEAL, BLIK, Mada): one composable platform, fourteen markets.

  • Multi-currency
  • Regional tax
  • Local payment methods
The commerce stack

The retail stack, by layer

We ship on the platforms retail buyers actually run, composed as a stack, each layer integrated against the next, vendor choice driven by your operating model rather than ours.

  • Layer 01

    Commerce engine

    Tier-1

    The transactional core: catalogue, cart, promotions, orders. Shopify Plus for speed, Commercetools for composability, Adobe for Experience Cloud.

    • Shopify Plus
    • Commercetools
    • Adobe Commerce
    • BigCommerce
    • VTEX
    • Headless APIs
    • B2B + D2C
    • Promotions engine
    • Multi-store
  • Layer 02

    Storefront framework

    Edge-rendered, locale-aware storefronts with Core Web Vitals budgeted in CI.

    • Next.js 16
    • Shopify Hydrogen
    • Astro
    • Remix
    • Vue Storefront
    • Edge rendering
    • Sub-1s LCP
    • i18n
    • A/B harness
  • Layer 03

    Payments & fraud

    PCI-minimised checkout with routing, tokenisation, and fraud scoring: card data never touches your servers.

    • Adyen
    • Stripe
    • Signifyd / Riskified
    • Checkout.com
    • Klarna
    • Payment routing
    • SCA exemptions
    • Tokenisation
    • Fraud scoring
  • Layer 04

    Search & merchandising

    Search ranking, merchandising rules, and recommendations tuned against incrementality.

    • Algolia
    • Constructor
    • Bloomreach
    • Search ranking
    • Merch rules
    • Recommendations
  • Layer 05

    Data & lifecycle

    CDP, warehouse, and lifecycle: cohort analytics and automation wired to one event stream.

    • Snowflake / BigQuery
    • Segment
    • Klaviyo
    • RudderStack
    • Amplitude
    • CDP
    • Cohort analytics
    • Incrementality
    • Lifecycle automation
  • Layer 06

    Order & inventory

    OMS

    One stock truth across store and storefront: order orchestration, real-time availability, and ERP-posted fulfilment.

    • Fluent Commerce
    • NetSuite
    • SAP Commerce
    • Real-time stock
    • OMS routing
    • BOPIS / curbside
    • ERP posting
Our engagement workflow

Seven stages from first call to ongoing support

Every engagement walks the same path, sized to your problem, but with the same verification gates baked in.

  • Phase 01

    Discovery

    Two-week paid sprint. Architect-led. Output: regulator map, costed roadmap, signed scope.

  • Phase 02

    Planning

    Pod composition, sequenced milestones, change-control governance, and risk register.

  • Phase 03

    Design

    Reference architecture, threat model, design system, and acceptance criteria locked.

  • Phase 04

    Development

    Weekly demos, trunk-based, CI/CD from day one. Code reviewed against spec at every gate.

  • Phase 05

    Testing

    Unit, integration, e2e, security, performance, and accessibility, automated and gated.

  • Phase 06

    Deployment

    Blue-green or canary, observability live before launch, rollback rehearsed.

  • Phase 07

    Support

    Managed services or hypercare hand-off. Defined SLOs, named on-call, monthly reviews.

Success stories

Programmes we have shipped

Demand forecasting for a grocery retailer
22%
Retail

Demand forecasting for a grocery retailer

Cut waste 22% across 900 stores with SKU-level probabilistic forecasts.

PythonPyTorchDatabricksDelta Lake
Country · FR
Loyalty and shopping app for a retailer
4.8★
Retail

Loyalty and shopping app for a retailer

Launched a retail loyalty app to a 4.8-star rating and 200k users in 90 days.

SwiftKotlinReact NativeAWS
Country · UK
Cloud migration for an omnichannel retailer
0 outages
Retail

Cloud migration for an omnichannel retailer

Re-platformed e-commerce to the cloud, holding availability through a record peak-season trading day.

AWSTerraformEKSCloudFront
Country · UK
Lakehouse build for a grocery retailer
60%
Retail

Lakehouse build for a grocery retailer

Unified 40 sources into a governed lakehouse, cutting report build time 60% for a grocery retailer.

DatabricksDelta LakeSparkTerraform
Country · UK
Cloud penetration test for a retailer
74
Retail

Cloud penetration test for a retailer

Surfaced 74 exploitable misconfigurations across a retailer's multi-account cloud estate.

ProwlerScoutSuitePacuAWS
Country · UK
API testing for a video-streaming platform
100% endpoints covered
Retail

API testing for a video-streaming platform

Achieved full endpoint coverage across upload, playback, and monetisation APIs, with auth, rate limits, and error paths verified end to end for a streaming platform.

PostmanGraphQLRESTNewman
Country · US
CI regression suite for an e-commerce marketing platform
90%
Retail

CI regression suite for an e-commerce marketing platform

Wired end-to-end suites into CI for a US e-commerce marketing platform, cutting regression time 90% and shipping every merge regression-clean.

PlaywrightTypeScriptGitHub ActionsNode.js
Country · US
Manual QA for an online store's product dashboard and checkout
Zero-incident launch
Retail

Manual QA for an online store's product dashboard and checkout

Functional and exploratory testing across catalogue, search, filters, and checkout caught layout and data defects before go-live, so a US retailer launched its new store with no customer-facing incidents.

WebTestRailJiraBrowserStack
Country · US
Checkout stress and spike testing for a merchant platform
3x
Retail

Checkout stress and spike testing for a merchant platform

Isolated the true checkout bottleneck and produced a validated capacity model showing three times the throughput headroom the platform believed it had.

GatlingJMeterGrafanaNew Relic
Country · US
Application and API security testing for a SaaS platform
0 critical findings
Retail

Application and API security testing for a SaaS platform

Delivered OWASP-aligned application and API testing that closed the exploitable paths and left the platform with zero critical findings at release.

Burp SuiteOWASP ZAPNucleiSAST
Country · US
Trustless escrow contracts for a marketplace platform
Zero stuck funds
Retail

Trustless escrow contracts for a marketplace platform

Fuzz- and invariant-tested escrow that holds buyer funds until both parties confirm delivery meant no funds were ever left stuck for a marketplace platform.

SolidityFoundryOpenZeppelinUSDC
Country · NG
Self-healing incident remediation for a manufacturer's OT platform
7 min
Manufacturing

Self-healing incident remediation for a manufacturer's OT platform

Cut median incident remediation from 41 to 7 minutes across a manufacturer's OT platform, with a human approval gate on every action.

GoKubernetesLangGraphPrometheusOT connectors
Country · DE
Churn prediction for a foodtech subscription platform
18%
Foodtech

Churn prediction for a foodtech subscription platform

Cut voluntary churn 18% in two quarters with next-best-action scoring for a meal-subscription platform.

PythonXGBoostSnowflakedbtMLflow
Country · UK
Complaints triage and root-cause tagging for a government department
58%
Government & Public

Complaints triage and root-cause tagging for a government department

Auto-classified 58% of citizen complaints to root cause, feeding the department's reporting directly.

PythonspaCyTransformersPostgreSQL
Country · UK
Shipping-document extraction for a logistics operator
94%
Logistics

Shipping-document extraction for a logistics operator

Achieved 94% straight-through extraction on bills of lading and customs paperwork for a logistics operator.

PythonLayoutLMTesseractAzure
Country · UK
Supplier portal for a foodtech marketplace
62%
Foodtech

Supplier portal for a foodtech marketplace

Self-service supplier portal lifted supplier adoption to 62% in one quarter for a foodtech marketplace.

Next.jsTypeScriptGraphQLPostgreSQL
Country · UK
Real-time operations dashboard for a logistics operator
120ms
Logistics

Real-time operations dashboard for a logistics operator

Sub-120ms streaming operations dashboard across 40 control desks for a logistics operator.

ReactWebSocketsRustRedis
Country · UK
Accessible public-services portal rebuild
WCAG AA
Government & Public

Accessible public-services portal rebuild

Rebuilt a citizen portal to WCAG 2.2 AA, cleared external audit first pass.

Next.jsTypeScriptGOV.UK Design System
Country · UK
Global export platform rebuild for a bilateral trade and investment board
225 files
Manufacturing

Global export platform rebuild for a bilateral trade and investment board

Re-themed and re-scoped an 80-route SaaS template into a 15-page global trade platform, with zero legacy brand colour left across 225 files.

Next.jsTypeScriptTailwind CSSFramer MotionD3.jsSplineGoogle Sheets API
Country · UK
Field-service app for a manufacturer's engineers
31%
Manufacturing

Field-service app for a manufacturer's engineers

Offline-first engineer app cut job-completion admin 31% for a manufacturer's field team.

FlutterDartSQLiteGCP
Country · UK
Factory-systems migration for a manufacturer
34%
Manufacturing

Factory-systems migration for a manufacturer

Lifted MES and quality systems to the cloud across nine plants, cutting infrastructure cost 34%.

AzureTerraformAKSAzure Arc
Country · DE
Connected-vehicle platform for a carmaker
1.2M
Automotive

Connected-vehicle platform for a carmaker

Built a cloud platform ingesting telemetry from 1.2M connected vehicles at scale.

GCPKubernetesPub/SubBigQuery
Country · DE
Secure landing zone for a government department
7 weeks
Government & Public

Secure landing zone for a government department

Stood up a compliant, multi-account landing zone for a government department in 7 weeks.

AWSControl TowerTerraformSCPs
Country · UK
Kubernetes platform for a logistics operator
55%
Logistics

Kubernetes platform for a logistics operator

Consolidated 14 clusters to one governed platform, cutting ops toil 55% for a logistics operator.

KubernetesIstioFluxTerraform
Country · NL
Observability rebuild for a foodtech platform
72%
Foodtech

Observability rebuild for a foodtech platform

Cut mean-time-to-detect 72% for a food-delivery platform with unified tracing and SLOs.

OpenTelemetryGrafanaPrometheusTempo
Country · UK
Real-time data pipeline for a logistics operator
sub-second
Logistics

Real-time data pipeline for a logistics operator

Delivered sub-second track-and-trace event data to 30 teams for a logistics operator.

KafkaFlinkIcebergKubernetes
Country · DE
Cloud warehouse migration for a carmaker
45%
Automotive

Cloud warehouse migration for a carmaker

Migrated a legacy warehouse to the cloud, cutting query cost 45% for a carmaker.

SnowflakedbtFivetranTerraform
Country · DE
Self-service analytics for a foodtech platform
3x
Foodtech

Self-service analytics for a foodtech platform

Self-service models tripled analyst throughput at a food-delivery platform.

LookerdbtBigQuery
Country · FR
Zero-trust rollout for a government agency
25k
Government & Public

Zero-trust rollout for a government agency

Rolled zero-trust access to 25,000 civil servants without a productivity dip.

OktaZscalerEntra IDTerraform
Country · UK
Privileged access overhaul for a manufacturer
90%
Manufacturing

Privileged access overhaul for a manufacturer

Cut standing privileged access 90% across a manufacturer's IT and OT estate.

CyberArkEntra PIMTerraform
Country · DE
Threat modelling a connected vehicle
R155
Automotive

Threat modelling a connected vehicle

Mapped and mitigated attack paths for a UNECE R155-regulated connected vehicle.

STRIDEISO 21434UNECE R155Threat modelling
Country · DE
Threat modelling a logistics partner API
0 criticals
Logistics

Threat modelling a logistics partner API

Hardened a logistics partner API against abuse before third-party onboarding.

STRIDEOAuth2Threat modelling
Country · NL
API testing for an IoT device platform
0 contract breaks
Manufacturing

API testing for an IoT device platform

Validated device, telemetry, and notification APIs under live conditions, shipping a release with zero contract breaks across connected consumers for an IoT platform.

PostmanRESTWebSocketNewman
Country · DE
API testing for a travel-booking aggregator
-62% integration bugs
Logistics

API testing for a travel-booking aggregator

Contract and integration testing across hotel, flight, and car-rental APIs cut integration bugs 62% by catching schema and pricing mismatches before release.

PostmanRESTPactNewman
Country · AE
Cross-browser automation for a store analytics dashboard
40+
Logistics

Cross-browser automation for a store analytics dashboard

Delivered cross-browser E2E and API automation for a UK store analytics dashboard, catching orders, inventory, and reporting regressions before every release.

CypressPlaywrightGitHub ActionsPostman
Country · UK
End-to-end automation for a food-delivery platform
Days to minutes
Foodtech

End-to-end automation for a food-delivery platform

Automated ordering, cart, and checkout on real devices for a UAE food-delivery platform, cutting manual regression from days to minutes per release.

PlaywrightTypeScriptBrowserStackGitLab CI
Country · AE
Functional QA on the release train for a task-management SaaS
100% critical coverage
Logistics

Functional QA on the release train for a task-management SaaS

Hands-on regression and exploratory testing of boards, dashboards, and role-based workflows kept every critical path stable through fortnightly releases, holding critical-path coverage at 100% for a UK logistics-operations SaaS.

WebTestRailXrayJira
Country · UK
Usability and accessibility testing for a mobile learning platform
WCAG 2.2 AA passed
Government & Public

Usability and accessibility testing for a mobile learning platform

Real-device usability and hands-on accessibility testing with assistive technology took a public-sector learning app to a clean WCAG 2.2 AA launch with no post-release remediation sprint.

iOSAndroidVoiceOveraxe
Country · SG
Load and soak testing for an enterprise cloud platform
99.9%
Government & Public

Load and soak testing for an enterprise cloud platform

Validated a 99.9% uptime SLA under peak load, so the cloud portal and provisioning APIs held through demand spikes without incident.

k6JMeterGrafanaPrometheus
Country · US
Throughput testing for an IoT data platform
1M+ msgs/hour
Manufacturing

Throughput testing for an IoT data platform

Proved stable ingestion throughput and latency at over a million device messages an hour, so the platform could onboard new fleets with confidence.

k6JMeterInfluxDBGrafana
Country · UK
Authentication and access-control testing for an identity platform
Auth hardened
Government & Public

Authentication and access-control testing for an identity platform

Tested login, SSO, and token flows end to end and hardened the identity layer against real abuse cases before rollout.

Burp SuiteOAuth2OIDCJWT
Country · CH
Verifiable-credential feasibility study for a workforce platform
60% narrower scope
Government & Public

Verifiable-credential feasibility study for a workforce platform

Scoped a focused credentialing pilot over a full rebuild, narrowing the programme 60% for a workforce management platform.

Feasibility studyChain selectionVerifiable CredentialsROI model
Country · UK
On-chain intelligence platform for a financial-intelligence unit
Self-service Web3
Government & Public

On-chain intelligence platform for a financial-intelligence unit

Turned raw on-chain data into a self-service intelligence dashboard that surfaces suspicious wallet activity in seconds for a public financial-intelligence unit.

The GraphEthereumGraphQLNode.js
Country · UK
DAO governance portal for a Web3 organisation
3x faster proposal cycles
Government & Public

DAO governance portal for a Web3 organisation

Wired the proposal-to-execution lifecycle straight into on-chain voting and treasury actions, tripling the speed of a Web3 organisation's proposal cycles.

OZ GovernorSnapshotSafeEthereum
Country · AE
Tokenised carbon credits for an ESG reporting platform
94% fewer data errors
Government & Public

Tokenised carbon credits for an ESG reporting platform

On-chain carbon-credit issuance and retirement contracts gave auditors tamper-proof evidence and cut reporting data errors by 94% for an ESG reporting platform.

SolidityERC-1155HardhatPolygon
Country · DE

Who we are

About us

BritonOne Technology is a full-cycle engineering company that builds and operates production software for regulated estates. Since 2017, we have shipped programmes that clear audit on the first pass across banking, insurance, wealth, healthcare, and biotech. Our teams pair deep domain knowledge with disciplined engineering, treating compliance, security, and resilience as first-class deliverables. From architecture through to live operations, we stay accountable for the systems we build, measuring success by uptime, audit outcomes, and defensible business results.

60+Senior engineers across UK and EU

Why choose us

Engineer experience, average9+ yrs
Specialist replacement window48h
Code and IP ownership, day one100%
Surprise invoicesZero
Why teams choose BritonOne Technology

Four reasons enterprise buyers come back

We don't compete on lowest day-rate. We compete on shipped outcomes inside environments that have to clear audit.

Senior-only delivery

Every engineer on every engagement is at least senior, typically eight to fifteen years deep in their craft. No bench rotations, no junior pyramid hidden behind a glossy proposal, no bait-and-switch after contract signature. The architect who scoped your engagement is the same person committing code by week three.

Audit-ready by default

FCA, PRA, EBA, BaFin, FINMA, HIPAA, SOC 2 Type II: every framework we work under is treated as a design constraint from day one, not a final-stage gate. Evidence trails, model-risk packs, change-control artefacts, and pen-test reports ship alongside the code, ready for second-line review without a remediation sprint.

Anti-drift delivery discipline

Small pods of three to seven engineers, each with a named delivery lead who owns scope, schedule, and outcomes from kickoff to hand-off, never a faceless team you have to chase for an answer. Weekly demos run against the signed scope, frequent verification gates catch regressions early, and quarterly outcome reviews measure real progress against the original business case rather than a moving target. Together those rituals catch scope drift before it has any chance to compound, so programmes that should take six months don't quietly stretch into eighteen, budgets stay anchored to what was agreed, and every milestone ships with a written, testable definition of done that both sides sign off before we move on.

Long-tail support beyond hand-off

We don't disappear the moment the engagement closes. Managed services, hypercare windows, named on-call rotations, or quarterly health checks: pick the depth that matches your operational risk profile. About seventy percent of clients return for a second programme, usually because the team that shipped the first one is still on the other end of the page.

Retail client reviews

What commerce teams say

Anonymous under MNDA. Each quote is from a senior commerce buyer who owned the engagement end to end.

An Uplift We Can Defend

BritonOne Technology is the only consultancy that refused to ship the personalisation engine without a permanent holdout cohort. That discipline is the difference between an uplift we can defend and one we can't.

Chief Digital OfficerUK omnichannel retailer (£2bn revenue)
Retail procurement questions

What teams ask before the first SOW

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Before you sign

Direct answers to what procurement, security, and delivery leads weigh before signing: compliance, integration, and the accountability we put in writing.

Shopify Plus vs Commercetools vs Adobe Commerce, what's the call?

Workload-dependent. Shopify Plus wins on time-to-market and operational simplicity (best for D2C up to ~£50M ARR). Commercetools wins on composability and bespoke flexibility (best for £50M–£500M omnichannel). Adobe Commerce wins where you already live in the Adobe Experience Cloud. We recommend on your operating model, not vendor preference, and we have shipped on all three.