AI & Machine Learning
Production AI that clears model-risk review: generative, agentic, and classical ML, grounded and audit-ready from day one.


Underwriting copilot for a speciality insurer
Drafted first-pass quotes from submission packs 3.1x faster, every clause cited back to the wording it came from.

Clause-level contract drafting for a commercial law firm
Cut first-draft time on regulated commercial contracts by 61%, each clause traceable to firm precedent.

Grounded knowledge copilot for a retail bank contact centre
Cut average handle time 44% across 2,600 agents, with answers grounded in approved policy only.

Autonomous reconciliation for a payments processor
Resolved 89% of reconciliation breaks without a human, every action logged for audit.

Self-healing incident remediation for a manufacturer's OT platform
Cut median incident remediation from 41 to 7 minutes across a manufacturer's OT platform, with a human approval gate on every action.

Agentic procurement triage for an NHS trust
Routed and matched 73% of purchase requests end to end, escalating only genuine exceptions.

Churn prediction for a foodtech subscription platform
Cut voluntary churn 18% in two quarters with next-best-action scoring for a meal-subscription platform.

Explainable credit scoring for a digital lender
Lifted approval rates 31% at constant loss, every decision reason-coded for the FCA.

Demand forecasting for a grocery retailer
Cut waste 22% across 900 stores with SKU-level probabilistic forecasts.

Complaints triage and root-cause tagging for a government department
Auto-classified 58% of citizen complaints to root cause, feeding the department's reporting directly.

Adverse-media screening for a private bank
Screened 12x more names at a lower false-positive rate, each hit evidenced.

Motor damage assessment from photos for an insurer
Settled 47% of motor claims from images alone, with fraud flags surfaced inline.

Shipping-document extraction for a logistics operator
Achieved 94% straight-through extraction on bills of lading and customs paperwork for a logistics operator.

AI governance and model-risk framework for a pharma company
Stood up a board-ready AI governance and model-risk framework for a pharma company in 9 weeks, cleared at first internal audit.

GenAI opportunity assessment for an insurance group
Mapped a £14M annual benefit pipeline across 40 use cases, sequenced by risk.
Questions about our case studies

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